// SERVICE RECORD – EXPERIENCE
Spearheading development and strategic implementation of comprehensive software solutions tailored for small business operations
Managing strategic direction, business operations, and stakeholder relationships for technology startup venture
Overseeing full-cycle product development from conception to deployment and ongoing client relationship management
Researched and prospected accounts to identify decision-makers, tailoring outreach to increase meeting conversion rates
Leveraged automation tools (sequencing, lead enrichment, CRM tracking) to streamline outreach and improve follow-up efficiency
Collaborated with AEs to book and qualify discovery meetings, ensuring smooth handoff of opportunities
Maintained professional appearance and welcomed guests
Adhered to license and state laws
Product demos and support improved conversion rates
Managed inventory and aisle organisation
Data cleaning on large datasets using statistical methods
Process documentation and optimisation
Managed partner portfolio; supported Director
Sourced new partnerships across sectors
Built pipelines for FinTech & cloud clients
Research & data collection before C-suite outreach
Led team scheduling and events
Coached ages 6–16; engaged parents